Browsing School of Hospitality and Tourism by Title
Now showing items 1-20 of 139
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A conceptual model of the management of creativity and innovation in airports
(Council for Australasian University Tourism and Hospitality Education (CAUTHE), 2013)This paper takes the top ten airports identified in the SKYTRAX 2011 airport awards and investigates to what extent their success might be due to creative and innovative management actions. The literature review considers ... -
Accommodating Travellers With Pets: Is Auckland Ready?
(School of Hospitality & Tourism, Auckland University of Technology, 2019)New Zealand is considered a nation of pet lovers, with 64 percent of households owning at least one pet [1]. The aim of this study [2] was to explore what the main considerations were for hospitality operators in Auckland ... -
Airports: places or non-places - who cares?
(Council for Australasian Tourism and Hospitality Education (CAUTHE), 2015)There is considerable literature on the concept of placelessness (Relph, 1976) and ‘nonplace’ (Augé, 1995). Much of this comes from the geography literature, but the developing area of ‘mobilities’ (Sheller & Urry, 2006; ... -
Alcohol and hospitality - Operational decisions on a marae
(The Council for australasian University tourism and Hospitality education (CaUtHe), 2013)The issue of alcohol in hospitality has always been a controversial one. In order to address this topic in the cultural context of a marae (communal meeting place) with commercial hospitality facilities on a site regarded ... -
An investigation of the attitudes of travel and tourism intermediaries to mature travellers
(Journal of Tourism, 2012)This study considers the attitudes to and experiences of travel agents and tourism intermediaries when servicing the needs of mature travellers. It reviews the literature on mature travellers within the broader area of ... -
Analysing Push and Pull Motives for Volcano Tourism at Mount Pinatubo, Philippines
(Springer Verlag, 2017)This paper investigates the motivations of visitors undertaking a volcano tour at Mount Pinatubo in the Philippines. The study identifies push and pull motives for visiting a non-erupting active volcano; tests the influence ... -
Be prepared or she'll be right? Terrorism, hotels and mega events in New Zealand
(The Council for australasian University tourism and Hospitality education (CaUtHe), 2013)Between 1972 and 2003 there were 168 attempts by terrorists to attack respondents or spectators at major sporting events around the world. A literature review of over 100 research papers outlines the reasons terrorist ... -
Behavioural effects of tourism on oceanic common dolphins, delphinus sp., in New Zealand: the effects of Markov analysis variations and current tour operator compliance with regulations
(PLOS, 2015)Common dolphins, Delphinus sp., are one of the marine mammal species tourism operations in New Zealand focus on. While effects of cetacean-watching activities have previously been examined in coastal regions in New Zealand, ... -
Blinded by science? Reasons for thinking twice
(Council for Hospitality Management Education (CHME), 2014)Critical thinking is a key skill promised by many undergraduate programmes, yet few offer specific courses in thinking, nor do university lecturers necessarily think critically or know how to teach critical thinking. This ... -
Book Review: Dolezal, C., Trupp, A., & Bui, H. T. (Eds.). (2020). Tourism and Development in Southeast Asia.
(Society for South-East Asian Studies (SEAS), 2020)No abstract. -
Changing cultural economy in the production of Indian performance
(The Asian Migrations Research Theme, the University of Otago, 2014)This paper focuses on cultural economy, the “set of socio-economic relations that enable cultural activities” (Pratt, 2008, p. 49). It examines the production and representation of culture as a function of the economic ... -
Chinese Tourists’ Attitude Towards Road Safety in New Zealand
(Auckland University of Technology, 2020)Road safety is a global issue that has been given more attention in many countries. In tourist destinations, a high rate of car accidents could negatively influence the market image in tourism. Self-drive tourism has become ... -
Cinderella in Babylon: the discourse of housekeeping in Hotel Babylon
(Council for Australian University Tourism and Hospitality Education (CAUTHE), 2009)This paper looks at the representations of housekeeping and housekeepers in the popular television series Hotel Babylon. The paper discusses some possible effects of the impression constructed of this area of hotel employment ... -
Cinderella in Babylon: the representation of housekeeping and housekeepers in the UK television series Hotel Babylon
(Intellect Ltd, 2011)This article examines representations of housekeeping and housekeepers in the popular television series Hotel Babylon. We take a reflective approach in consid-ering how identities and roles in the Hotel Babylon series are ... -
Community Hospitality: Improving Advocacy and Support for Refugees
(Council for Hospitality Management Education (CHME), 2018)When refugees are resettled into a destination, not-for-profit organisations offer frontline services to ease refugees’ experiences of trauma and marginalisation, providing advocacy and welcome through reception processes, ... -
A Conceptual Framework of Tourism Social Entrepreneurship for Sustainable Community Development
(Elsevier, 2018)The continuous search for responsible and sustainable practices in the tourism industry paves the way for alternative approaches to tourism development. Often, local communities are at the foreground of these innovative ... -
Constructive dismissals in hospitality: perceived incidence and acceptance
(Department of Tourism, University of Otago, 2006)Constructive dismissal and ad hoc disciplinary procedures are common in hospitality and many employees feel they are treated poorly by their immediate supervisors. This study identifies the perceived incidence and acceptance ... -
Coopetition and Knowledge Transfer Dynamics: New Zealand’s Regional Tourism Organisations and the 2011 Rugby World Cup
(Sport Management Association of Australia and New Zealand (SMAANZ), 2013)To ensure the success of Rugby World Cup 2011 (RWC 2011) in New Zealand regional tourism organisations were expected to collaborate with each other as part of developing a nationwide approach to the event, whilst simultaneously ... -
The Cover of Herbs' First Pacific Reggae Album: Perusing the Paratext
(Art & Design, Communication Studies, and Business, Auckland University of Technology, 2019)The cover of Herbs' award-winning EP What's Be Happen? is dominated by an image of the final day of the Bastion Point occupation in Ōrākei, Auckland on 25 May, 1978. Released in 1981, the album has been recognised in a ...