Browsing Doctoral Theses by Thesis Supervisor "Wood, Lincoln"
Now showing items 1-3 of 3
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Apathetic Engagement: a Substantive Theory of Gamification in New Zealand Contact Centres
(Auckland University of Technology, 2018)When considering sectors of business and industry frequently constrained by operational inefficiencies, it is widely accepted that the contact centre industry is one of the leading protagonists. Contact centres routinely ... -
The Impact of Using Partnerships to Achieve Sustainability on Firm Performance: A Series of Event Studies
(Auckland University of Technology, 2020)To improve overall supply chain sustainability, firms initiate economic, environmental, and social activities. Firms often partner with other organisations to access the knowledge, skills and other resources they need. ... -
Replenishment Policy for Perishable and Substitutable Products at Suppliers and Retailers: A Multi-criteria Approach
(Auckland University of Technology, 2016)Defining replenishment policies for perishable products is an important activity, particularly where suppliers have a range of products. As product ranges increase, consumers can substitute products if their preferred ...