Browsing Open Theses & Dissertations by Author "Poulston, Jill Mabel"
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Ethical issues and workplace problems in commercial hospitality: a New Zealand study
Poulston, Jill Mabel (Auckland University of Technology, 2007)This study explores a world of pretence and glamour, uncovering and explaining the causes of workplace problems and dubious practices lying behind the cheerful facade of commercial hospitality. Such an exploration necessarily ...