AUT LibraryAUT
View Item 
  •   Open Theses & Dissertations
  • Masters Theses
  • View Item
  •   Open Theses & Dissertations
  • Masters Theses
  • View Item
JavaScript is disabled for your browser. Some features of this site may not work without it.

Data as Currency: Consumer Vs. Marketer Insights into the Value of Private Data

Xu, Chao
Thumbnail
View/Open
Thesis (1.333Mb)
Permanent link
http://hdl.handle.net/10292/12457
Metadata
Show full metadata
Abstract
Data is one of the most powerful resources in the digital world. Marketers and businesses such as mobile application platforms could not provide their services without utilizing the consumer, geographic, and usage data they collect. On the other hand, consumers seem unwilling to give up using digital service through their smart phones or to trade-off the convenience gained when they agree to share their data with service providers. O’Brien (2010) mentions that both utilitarian motivations and hedonic motivations drive consumers to share their private data via platforms. If a user wants to gain service from platforms she/he should accept the privacy condition and terms. Although consumers worry about their private data exposure, they do not have much choices to accept privacy policy and protect their private data at the same time (Walker, 2016). Thus smart phone users are becoming the leading consumers in digital consumption. For instance, the rise of e-payment is extremely convenient for everyone to pay bills without a wallet (Poon, 2007). Although people experience a different extent of psychological pain of payment through a variety of payment methods, the least pain of payment might be from online payment (Yeung, 2014).

This thesis will focus on consumer versus marketer insights into the value of private data. Consumers’ views of their own private data are hypothesized to influence their attitudes on money and might affect their willingness to purchase tangible (vs. intangible) products and services. Do consumers view their private data as a form of currency that grants them access to desired goods and services? Understanding this question is the reason the researcher is going to identify consumers’ data consumption behaviour and explore their view of data as currency.

The researcher conducted a field study over 4 days to identify whether consumers are willing to use cash or data as currency to purchase tangible goods. In total, 147 participants purchased 8G flash drives and completed questionnaires. As a result, the main effect is that 127 participants (86.4 %) were willing to purchase the tangible good when data was used as currency to but only 20 (13.6 %) participants chose to purchase when cash was the currency. This finding indicates that consumers, at least of the university generation, have already well-accepted data as currency. Implications and limitations are also discussed.
Keywords
Data; Currency; Private data; Consumer insight
Date
2019
Item Type
Thesis
Supervisor(s)
Kapitan, Sommer
Degree Name
Master of Business
Publisher
Auckland University of Technology

Contact Us
  • Admin

Hosted by Tuwhera, an initiative of the Auckland University of Technology Library

 

 

Browse

Open Theses & DissertationsTitlesAuthorsDateThesis SupervisorMasters ThesesTitlesAuthorsDateThesis Supervisor

Alternative metrics

 

Statistics

For this itemFor all Open Theses & Dissertations

Share

 
Follow @AUT_SC

Contact Us
  • Admin

Hosted by Tuwhera, an initiative of the Auckland University of Technology Library